Terms of Use

Terms of Use for GlowPal: Glow Up Pet


Last Updated: July 19, 2026


1. Agreement to Terms

These Terms of Use (“Terms”) are a legal agreement between you (“you” or “User”) and Alimzhan Zhumabaiuly (“we,” “us,” or “our”), the developer of GlowPal: Glow Up Pet (“the App”), an individual based in Ontario, Canada. By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree, please do not use the App.

The App is currently available on iOS only.


2. Eligibility

The App is not directed at or intended for use by children. By using the App, you represent that you meet the minimum age required by Apple’s App Store terms and the laws of your jurisdiction to use apps of this nature, and, if required, that you have obtained parental or guardian consent.


3. License to Use the App

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the App on an Apple device that you own or control, solely for your personal, non-commercial use.

You may not:

- Copy, modify, or create derivative works of the App

- Reverse engineer, decompile, or disassemble the App, except where permitted by law

- Rent, lease, sell, sublicense, or otherwise transfer rights to the App

- Remove or alter any proprietary notices on the App

- Use the App for any unlawful purpose


4. Account and Data

The App does not require you to create an account or log in. Data you generate through use of the App (such as your pet’s progress and preferences) is stored locally on your device. You are responsible for maintaining your own device and backups, as we do not have access to or control over locally stored data, and it will be lost if you delete the App or lose your device.


5. Subscriptions and Payments

The App may offer auto-renewing subscriptions or other in-app purchases to unlock premium features (“Subscriptions”). Subscriptions are processed through Apple’s App Store and managed with the help of RevenueCat, a third-party subscription management service.

- Billing: Payment will be charged to your Apple ID account at confirmation of purchase. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period.

- Managing and Cancelling: You can manage or cancel your subscription at any time through your Apple ID account settings. Cancellation will take effect at the end of the current billing period.

- Refunds: All purchases are handled by Apple. Refund requests must be directed to Apple in accordance with their refund policies — we do not have the ability to process refunds directly.

- Price Changes: We reserve the right to change subscription pricing at any time. Any price changes will apply to subsequent billing cycles and, where required, we will notify you in advance.


6. Notifications

The App may send you push notifications (such as reminders and updates). You can enable or disable these at any time through your device’s iOS Settings.


7. Intellectual Property

The App, including its design, graphics, characters, text, and underlying code, is owned by us and protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any ownership rights in the App.


8. Third-Party Services

The App uses the following third-party services, each governed by its own terms and privacy policies:

- PostHog (analytics)

- RevenueCat (subscription management)

- Apple App Store (distribution and payments)

We are not responsible for the practices or content of these third-party services.


9. Disclaimer of Warranties

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.


10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, ARISING FROM YOUR USE OF OR INABILITY TO USE THE APP, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID US, IF ANY, IN THE 12 MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.


11. Termination

We reserve the right to suspend or terminate your access to the App at any time, without notice, if you violate these Terms. You may stop using the App at any time by deleting it from your device.


12. Changes to the App and These Terms

We may update, modify, or discontinue the App, or any features within it, at any time. We may also revise these Terms from time to time. Material changes will be reflected by an updated “Last Updated” date above. Your continued use of the App after changes take effect constitutes acceptance of the revised Terms.


13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.


14. Apple-Specific Terms

Because the App is distributed via Apple’s App Store, the following additional terms apply:

- These Terms are between you and us only, not with Apple, and Apple is not responsible for the App or its content.

- Apple has no obligation to provide maintenance or support for the App.

- In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, for the App; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App.

- Apple is not responsible for addressing any claims relating to the App, including product liability claims, legal compliance claims, or claims under consumer protection law.

- Apple is a third-party beneficiary of these Terms and, upon your acceptance, will have the right to enforce these Terms against you.


15. Contact Us

If you have any questions about these Terms, please contact us at:

Alimzhan Zhumabaiuly

Ontario, Canada

Email: azhumabajuly@gmail.com